Important information Good to know

Arrival/departure times

Reservation with arrival on sunday is not possible.

The house stands on the day of arrival from 16.00 hours and departure until 10.30 hours (11.00 hours on Sunday) at your disposal. 

In the weekends there are different times. Please call us a few days before arrival to make an appointment for the check-in.

Payment options:

Preferably: Complete prepayment on our account NL02 RABO 0141 4703 48 in the name of De Witte Raaf Verhuur B.V. stating reservation number.

On arrival: Maestro, Visa, Mastercard, Unioncard, cash (no €200 and €500.00 bills)

Lazy Sunday

If you wish to use the holiday house untill 18.00 hours on Sunday, please ask Noordwijk Holidays if it is possible for € 70.00 (Buitenplaats aan Zee / Duyndomein Noordwijk € 100.00) to book the Lazy-Sunday.

Late Check Out

If you wish to use the holiday house untill 13.00 hours on Sunday, please ask Noordwijk Holidays if it is possible for € 35.00 (Buitenplaats aan Zee / Duyndomein € 50.00) to book the Late Check Out.

Cancellation Insurance:

We urgently recommend to take a Cancellation Insurance. By taking the cancellation insurance you can protect yourself against the costs of a cancellation of the villa or apartment. (Consider article 8) This insurance only counts when one of the travel companions:

a) Gets sick or wounded as a result of an accident
b) When someone dies in your direct family that means: dying of the husband or wife, parents, parents in law, children brothers or sisters.

Moreover this insurance compensates you for the cancellation costs if the head of the family:

a) Receives a recall for rise for the military service, different than a mobilisation;
b) Involuntary becomes unemployed.

Taking part in the cancellation insurance is only possible by when you are making the reservation. The cancellation insurance gives cover from the day of reservation up to the day of departure. At interim departure, the reasons called for one above, repayment takes place pro rata of the number of nights you didn’t stay. You must communicate the evacuation of the villa immediately at the reception. Used extra’s (bed sheets, insurances, etc) won’t be compensated at interim departure. By cancellation there won’t be a refund of:

a) Cancellation insurance
b) Administrative costs, of € 50.00.

The villa will be cancelled directly after the telephone task. Revocation is no longer possible then.

Bed sheets- Towel service (look at Housekeeping Fee):

Bed sheets is required on all reservations of Noordwijk Holidays. The beds are made upon arrival, your vacation begins immediately. Towels and kitchen towels can be ordered separately.

Bread service:

You can order fresh bread except on Sunday and Holidays. The order you need to hand in at the reception before 17.00 PM and on Saturday before 12.00 AM (Your order for Monday morning). You can pick up your bread the next morning at 09.00 hours at the reception.

Security and supervision

In our parks, strict compliance with the park rules is observed in the evenings. In particular, noise pollution, drunkenness and the use of stimulants are strictly addressed by our security.

There is a Zero Tolerance policy, which means that in case of serious violations, the tenants will be immediately removed from the park without the right to any refund of the rent. Vandalism and destruction are always reported to the Police department Hollands Midden.

Energie

Usually energy costs are included.

Electric Charging Stations

There are 2 charging points for your car at the reception of Noordwijk Vakanties. Buitenplaats Witte Raaf aan Zee also has 2 charging points available. If desired, there are also 2 homes with their own charging station. A large number of homes on Duyndomein have electric charging stations.

Charging vehicles at the home without an official charging point is not allowed under penalty of € 50.00 per violation.

Bycicle:

For Hiring a Bycicle, Childrens Bike, E-bike, Dog –or childtrailer please contact.

www.fietsverhuur-noordwijk.nl

www.lemonbike.nl

Housekeeping Fee

The obliged Housekeeping Fee; Included is cleaning costs, bedding, made beds, 1 towelpackage p.p., kitchentowelpackage, bath mat, servicepackage and 2 parking spots.

Pets

In a limited number of houses pets are allowed. Ask about the possibilities. Pets € 10.00 per night per pet

Local Government Tax:

The tax has been set at € 2.50 per person per night regardless of age.

Parking:

Your holiday home has free parking for a maximum of 1 or 2 cars. All other cars must be parked in the designated parking spaces. Parking on the grass is not allowed. The parking spaces at the reception are intended for checking in and out of our guests and for paid parking. From 01/01/2021, a parking fee of € 5.00 per night per car/.

Recron conditions:

All reservations at Noordwijk Holidays are Recron Application Conditions.

Travel directions:

Service package:

This includes: Handling the reservation, free parking for 2 vehicles, free download of the App, envelope with Noordwijk information and a bag with a starter set containing a kitchen roll, 2 toilet rolls, cleaning set, flavoringset and care set.

Cleaning:

To ensure the quality of the houses of Noordwijk Holidays, cleaning is obligated by third parties. The rates vary and are mentioned on the website.

The houses must be delivered broom clean and tidy.
We also assume that the dishes will be left behind clean, the bed sheets is collected and the waste bags are deposited in the container. We ask for your understanding.

Departure on Saturday/Sunday we will have to charge an extra of 50/100% of the cleaning costs.

Phone:

In the houses there is no phone available. We recommend to bring your mobile phone.